More and more Apple users tend to take WhatsApp as their communication tool. If you have been constantly texting with your friends and families via WhatsApp, you must concern much about that WhatsApp data means a lot to you. Possibly, you could back up your iPhone via iTunes or iCloud for fear that important files may get lost unexpectedly. If your WhatsApp messages disappeared one day without a reason, you can follow this tutorial which includes two ways to get them back.
Part 1: Extract WhatsApp Messages from iTunes Backup
If you made backup of your WhatsApp conversations via iTunes previously, you can easily retrieve them by restoring your iPhone. It is an easy job but this operation will definitely erase all the current data on your iPhone. Here we will show you how to extract WhatsApp messages, photos, videos, call log, etc from iTunes backup individually.
Yolisoft iPhone Backup Extractor is a professional tool that can help you view the details in your iTunes backup file intuitively. Then you can export the needed data from the backup selectively. iTunes backup files created for iPhone 7, 7 Plus, 6S, 6S Plus, 6, 6 Plus, SE, 5S, 4S are all supported.
Step 1: Select or import iTunes backup file in the extractor
Launch Yolisoft iPhone Backup Extractor. It will automatically find the iTunes backups on your computer and show them in list. Choose the most relevant one for your iOS devices and tap on "Start Scan".
Step 2: Scan and preview WhatsApp in the backup
After pressing the scan button in the previous step, you need to wait the scanning process for a few seconds or minutes. Time all depends on the volume of your data. Once scanning finishes, you can preview the WhatsApp chat history with details.
Step 3: Extract and recover WhatsApp messages from iTunes backup
Mark the WhatsApp chats you need and click "Recover" to save them to your computer. They will be saved in 4 types of files: .html, .txt, .xls and .xml. Attachments and media will be saved in the separate folder.
Part 2: Restore WhatsApp Chat History from iCloud Backup
Except iTunes, some Apple users prefer to use the built-in iCloud backup feature. It only takes a few steps to restore the WhatsApp. Yet, before everything gets started, please make sure there is an iCloud backup available in WhatsApp Settings > Chats > Chat Backup. Next uninstall WhatsApp from your iDevice and reinstall it from App Store. Then you can restore the WhatsApp chat history by following the on screen prompts after verifying phone number.
Tips: If you unfortunately haven't made any backup of your data, you can go here to learn how to recover deleted WhatsApp messages